Who we are

find-seo (“we”, “us”) is an SEO agency at 37 Stony Hill Rd, Jamesburg, NJ 08831, USA. We operate the website find-seo.com. For privacy questions or requests, email support@find-seo.com or call (505) 685-2076.

Information we collect

  • Information you give us. When you request an audit, contact us or place an order, we collect your name, email address, phone number (if you give one), company name, billing address, website address, your notes, and the details of what you order.
  • Information about your use of the site. If you accept analytics cookies, Google Analytics 4 collects information such as pages viewed, the time spent, approximate location, device and browser type, and how you arrived on the site. We do not use analytics unless you opt in.
  • Information stored in your browser. We store your cookie choice and your cart in your browser. These stay on your device.
  • Payment information. The checkout is currently in test mode. Card details typed into the test form are checked in your browser only. We do not receive, log or store them. If we enable live payments, a payment processor will handle card details, and we will update this policy before we do.

How we use it

  • To reply to your audit request or message.
  • To process, confirm and deliver your order, and to contact you about kickoff.
  • To send order confirmations and service messages.
  • To keep the site secure and prevent spam.
  • With your consent, to understand which pages are useful and improve the site.
  • To keep business records and meet legal obligations.

We do not use your information for automated decisions that have legal or similarly significant effects. We do not send marketing emails unless you ask us to.

How forms are handled

When you send a form, our server emails the details to our support inbox. The site does not keep a database of submissions. The emails then sit in our email account, and we handle them as described under Retention.

Who we share it with

  • Service providers who help us run the business: our web host, our email provider, and, if you consent, Google (Google Analytics 4).
  • Professional advisers, such as accountants or lawyers, where needed.
  • Authorities, where the law requires it, or to protect our rights.

We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not use advertising cookies.

Cookies and similar technologies

See our Cookie Policy for the list, the purposes, and how to change your choice.

Retention

We keep audit requests and messages for as long as needed to respond and to follow up, and then delete them. We keep order records and billing information for as long as we need them for our business records and for tax and legal reasons. Google Analytics data is kept for the period set in our analytics account, and it is no longer collected if you withdraw consent.

Your choices and rights

You can ask us to confirm whether we hold personal information about you, and to give you a copy, correct it, or delete it. You can ask for a portable copy. You can withdraw consent to analytics at any time from “Cookie settings”. If you live in New Jersey or another state with a comprehensive privacy law, you may also have rights to opt out of targeted advertising, the sale of personal data and certain profiling. We do none of these, but you may still ask. Email support@find-seo.com. We respond within 45 days, and we may ask you to verify your identity first. If we decline a request, you can appeal by replying to our email within 60 days, and we will answer your appeal in writing. We treat a Global Privacy Control signal from your browser as a decision to reject analytics cookies.

Security

We use reasonable technical and organisational measures to protect information, including HTTPS, restricted access to our email account, and limiting what we collect. No system is perfectly secure, so we cannot guarantee absolute security.

Children

The site is for businesses, and it is not directed at anyone under 16. We do not knowingly collect information from children. If you think we have, tell us and we will delete it.

Transfers

Our service providers may process information in the United States and, in the case of Google, in other countries where Google operates.

The site may link to other websites. We are not responsible for their privacy practices.

Changes

We may update this policy. The date at the top shows when it last changed. If a change is significant, we will say so on the site.

Contact

find-seo, 37 Stony Hill Rd, Jamesburg, NJ 08831, USA. Email: support@find-seo.com. Phone: (505) 685-2076.

Questions about this policy? Email support@find-seo.com or write to find-seo, 37 Stony Hill Rd, Jamesburg, NJ 08831, USA.